Apologizing to the mob is more likely to backfire: It's seen as an admission of ... | Hacker News

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		Izkata 3 months ago \| parent \| context \| favorite \| on: The untold impact of cancellation Apologizing to the mob is more likely to backfire: It's seen as an admission of guilt and that they're right to "cancel" the person.

Jensson 3 months ago [–]

Yeah, you should apologize before the mob forms. This is much more important for large corporations, if they do a big screwup and apologizes after massive backlash, that is bad, but if they apologize before the massive backlash its much better.

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