the classic 3rd space problem that Starbucks tackled; they initially wanted people to hang out and do work there, but grew to hate it so they started adding lots of little things to dissuade people from spending too much time there
> the classic 3rd space problem that Starbucks tackled
“Tackled” is misleading. “Leveraged to grow a customer base and then exacerbated to more efficiently monetize the same customer base” would be more accurate.
