Atlassian owns: jira, confluence, trello, bitbucket, loom, and a couple of other small products
It doesn’t feel like a strong strategic or product fit. These are all complex power user products meant to serve enterprises at scale. Integration doesn’t seem useful either. Bummer but congrats to the team!
Thus far I’ve found Jira’s AI features to be basically nonsensical (and they’re constantly annoying me with downright childish amounts of bling, like if you asked a five-year-old to design a product box). So that seems perfectly in character.
All right, there’s a related-tickets feature that could have been great (witness the related-questions feature on Stack Overflow’s ask page, widely acknowledged to search better than the site’s actual search). It’s just no good at what it’s sup
posed to do.
I mean. Like. It files tickets. Closes them. Links them. Accepts comments. Sends email to me when all that stuff happens. I can make it send email to others too. All that seems fine? The web UI of the hosted version runs like absolute ass, and its inability to preserve a ticket being created when I accidentally close the tab is downright offensive, or at least what comes out of my mouth when I experience that definitely is. But otherwise fine? ( /s, a bit)
I haven’t had to use the more egregious stuff like time tracking, as you can tell. I think one of our projects has a kanban board somewhere, but I’m not a release manager so I’m mostly living in happy ignorance of what’s on it. It’s not a large outfit, thankfully.
Or resolves them. Or sometimes both, or sometimes neither, and maybe you can undo one but not the other. I wouldn't say it manages to make sense with that piece of functionality.
There’s a bunch of “AI” features being added to Jira if you’re a Jira Cloud customer. I don’t find them useful and maybe that’s a common issue. The features in Dia seem to kind of map to Jira and Confluence if you squint at it. Maybe this is just for that team to fix those features.
It doesn’t feel like a strong strategic or product fit. These are all complex power user products meant to serve enterprises at scale. Integration doesn’t seem useful either. Bummer but congrats to the team!