I agree that we shouldn’t pile on and assume the worst. However, multiple comments have asked what Slack will do to ensure this doesn’t happen again, which is important pressure to put on the corporation so that they can show (and not just tell us) that they truly are committed to fixing this problem.
Yes, and that's the frustrating part of it all. I'm tired of turning the other cheek for companies that are ransacking us financially and exhausting us emotionally. It shouldn't take a public drama for a business to be proressional. Clearly leaving it as "we'll fix it, oppsie" isn't far enough.
