Every time I’ve gotten rid of an old laptop the charger goes with it. They are a package deal in my book.
I actually have very few USB-C chargers. With everyone leaving them out of the box, I don’t happen to have a bunch of them by chance. They took them out of the box before giving time for people to acquire them organically. I never bought a single lightning cable, but almost all my USB-C cables had to be purchased. This is not great, considering how confusing the USB-C spec is.
Other than the one that came with my M1 MBP (which I will lose when I sell it), I have had to purchase every charger I have.
Not being able to charge a $1,500+ laptop without buying a separate accessory is crazy to me. I’ve also seen many reports over the years comparing Apple chargers to cheap 3rd party ones where there are significant quality differences, to the point of some of the 3rd party ones being dangerous or damaging. I don’t know why Apple would want to open the door to more of that.
I assume a lot of people will use a phone charger, then call support or leave bad reviews, because the laptop is losing battery while plugged in. Most people don’t know what kind of charger they need for their laptop. My sister just ordered a MacBook Air a couple weeks ago and called me to help order, and one of the questions was about the charger, because there were options for different chargers, which confused her and had her questioning if one even came with it or if she had to pick one of the options. This is a bad user experience. She’s not a totally clueless user either. She’s not a big techie, but in offices she used to work with, she was the most knowledgeable and was who they called when the server had issues. She also opened up and did pretty major surgery on her old MacBook Air after watching a couple YouTube videos. So I’d say at least 50% of people know less than her on this stuff.
Apple positions themselves as the premium product in the market and easy to use for the average user. Not including the basics to charge the internal battery is not premium or easy. I can see it leading to reputational damage.
I actually have very few USB-C chargers. With everyone leaving them out of the box, I don’t happen to have a bunch of them by chance. They took them out of the box before giving time for people to acquire them organically. I never bought a single lightning cable, but almost all my USB-C cables had to be purchased. This is not great, considering how confusing the USB-C spec is.
Other than the one that came with my M1 MBP (which I will lose when I sell it), I have had to purchase every charger I have.
Not being able to charge a $1,500+ laptop without buying a separate accessory is crazy to me. I’ve also seen many reports over the years comparing Apple chargers to cheap 3rd party ones where there are significant quality differences, to the point of some of the 3rd party ones being dangerous or damaging. I don’t know why Apple would want to open the door to more of that.
I assume a lot of people will use a phone charger, then call support or leave bad reviews, because the laptop is losing battery while plugged in. Most people don’t know what kind of charger they need for their laptop. My sister just ordered a MacBook Air a couple weeks ago and called me to help order, and one of the questions was about the charger, because there were options for different chargers, which confused her and had her questioning if one even came with it or if she had to pick one of the options. This is a bad user experience. She’s not a totally clueless user either. She’s not a big techie, but in offices she used to work with, she was the most knowledgeable and was who they called when the server had issues. She also opened up and did pretty major surgery on her old MacBook Air after watching a couple YouTube videos. So I’d say at least 50% of people know less than her on this stuff.
Apple positions themselves as the premium product in the market and easy to use for the average user. Not including the basics to charge the internal battery is not premium or easy. I can see it leading to reputational damage.