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Too much hyperbole, but I was struck by this, which I hadn't considered before:

"We often go to Amazon just to search something - to see what else Amazon recommends. We are quite literally accessing Amazon 'just to see ads'."

I haven't seen a clearer demonstration of the argument that ads, properly targeted and displayed at the right times, provide positive value to the user.



People don't like most advertising because it's lying to them, or at least covering up it's faults (turd rolled in glitter). I mean, what company is going to pay to tell everything about their product. There going to show it in the best light. When people buy something they want to be informed (doesn't a free market require this?). With sites like Amazon or Newegg you get more information about the product and similar products that is supposedly neutral. They don't care 'which' product you buy, as long as you buy it from them. The customer benefits by exposure to more choices, better products, and possibly better pricing.

This does not work as well for vendors, they do not care who you buy from, as long as you buy their product.


The lesson from that is that customers are more likely to trust ads that come from the marketplace, not the sellers. The original point is very good and can be extended a bit: Customers don't hate ads, they hate modern advertising.

Obviously, the marketplace does have some incentive to lie, because they want you to buy something rather than nothing, but they certainly seem less biased. Especially when it comes to relatively fungible goods, they don't care which DVD you buy so long as you buy one, they don't care if product X is way better than Y or about as good as Y, so long as you buy one of them. Unless it's their own product or a very unique product, most goods are relatively fungible from the marketplace's perspective.

Now lets hope the marketplace doesn't secretly sell ad space, disguised as their own "recommendations". It would probably be completely against their best interest to do so, but if a lot of cash were on the line, well, who knows. (They risk their reputation, but if the replacement was plausible, how would they get caught?)




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