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I wish I had recorded some of my better moments when I worked web hosting tech support. Being able to jump onto a box, poke around at two or three things, notice something wrong from that, and come up with a solution was magic. It's hard to believe unless you actually see it happen, though.

I have the recording capability now (and, more importantly, playback too), but the constant influx of broken boxes is gone. Funny how that works.



What do you use for recording and playback?


Recording: 'script' from util-linux, with a custom patch or two to make it less broken. http://rachelbythebay.com/w/2013/03/02/bugfix/

Playback: a fork of term.js derived from the jslinux terminal with some minor adjustments, plus a wrapper of my own which plays back the data with timing intact. http://rachelbythebay.com/w/2013/03/04/jvt/

I've been using them to demonstrate how I go about writing certain bits of code, with the goal of eventually showing the creation of something larger.


Script with saved timestamps is a godsend.

Particularly useful when you're accessing via a serial console, as you'll get full boot from BIOS. You can both log and troubleshoot based on output.

Playback utilities can take a multiplier to speed (or slow) playback from realtime.




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