Google closed his Google Account including Gmail, Google Drive, Google Calender etc. without notice and without explanation. After 6 days he got it back after a google employee he knows personally escalated the case internally.

And now that employee is paying the price with an embarrassing hacker news article?

No, the employee comes out pretty good but google clearly sucks for anything mission critical without a backup outside of google.

I could finally access it. Well, ideally all the services should be decentralized (each person/company hosting their own email, social network, cloud storage etc). But if that is not feasible, you can at least try and use a different company for each service. In that case violating the terms of one service would not shut you out of others.