We're US-based and this position is ideally suited for someone in Europe due to the timezone we need. Support is mostly troubleshooting installs remotely, and development focuses on networking and low-level media elements. A note on support: we work hard to try and automate support, so the reason we ask devs to take on support issues is that it helps us focus on not having to do support for an issue once we've automated/fixed it. We also love having a direct connection to every customer, it makes the work more meaningful (though we find it really interesting in itself).
And are you looking for a direct employment of someone from europe or a contractor agreement? it is my understanding that it's quite a bit of paperwork for US companies if they have no local branch in a memberstate of the european union.
i'm asking because it sounds interesting (and i'm german ;) ) and i'm looking for a new gig as a software developer right now.
This is a contract opportunity at least to start with. Could you get in touch and we can talk more? I'd love to know what you're looking for and see if it's a match.
also: where is the company located (i'm asking for tax, health insurance reasons etc.) ?