It's not profitable for T-Mobile to sell you that device at $404 if they can get someone else to pay $1200. Yes, that's shitty, but from an economic perspective it doesn't make sense for them to sell that equipment to you. The equipment, even unsubsidized, is a loss leader for the service.
In short, it would be a good customer experience if they should you the phone, but it doesn't make economic sense.
Also, sort of unrelated, but I really don't understand all this T-Mobile love. The carriers went from eating a $400+ subsidy on every phone to eating $50 or less to acquire a new subscriber. The plans aren't THAT much cheaper, and they're still a joke compared to the cost of delivery (but I digress!).
I think T-Mobile is pro-consumer the same way AT&T is pro-consumer. They just happen to do a better job marketing it.
It's not profitable for T-Mobile to sell you that device at $404 if they can get someone else to pay $1200. Yes, that's shitty, but from an economic perspective it doesn't make sense for them to sell that equipment to you. The equipment, even unsubsidized, is a loss leader for the service.
In short, it would be a good customer experience if they should you the phone, but it doesn't make economic sense.
Also, sort of unrelated, but I really don't understand all this T-Mobile love. The carriers went from eating a $400+ subsidy on every phone to eating $50 or less to acquire a new subscriber. The plans aren't THAT much cheaper, and they're still a joke compared to the cost of delivery (but I digress!).
I think T-Mobile is pro-consumer the same way AT&T is pro-consumer. They just happen to do a better job marketing it.