Most of the thoughts expressed there are philosophical. e.g. a good UI should work for al skill levels, It should satisfy Gestalt rule, absence of dock, etc. Of these the last is not even correct. You can pin whatever tiles you want on the start screen including many deep links into apps that other OSes don't even offer (afaik)
As for the other two, again they are philosophical. If the user had said that it doesn't work for me because I am novice or expert user then I'd understand. What does it have to do with it following certain design principles? does it work for you as an individual or not? Isn't that the most important question. The comment does not answer that at all.
As for the other two, again they are philosophical. If the user had said that it doesn't work for me because I am novice or expert user then I'd understand. What does it have to do with it following certain design principles? does it work for you as an individual or not? Isn't that the most important question. The comment does not answer that at all.