I have to reiterate...the product's relatively few shortcomings aren't yours, or even real shortcomings depending on use-case...I'm just bemoaning the lack of digital literacy overall of digital journalists, something I'm sure you have plenty of insight on in terms of your non-dev colleagues. And switching to Markdown not a change that the dev team can enforce on the newsroom...but it'd sure make people's lives easier in the long run, in my opinion...