I guess linking to NACA was more to highlight some of the other downsides of forced arbitration. I agree with your counterpoints to NACA's claims but ultimately forced arbitration still prevents someone from using the justice system simply because it's too costly to the corporations. Again, cases like the KBR/Halliburton can have atrocious consequences.

Again the NACA link was to highlight the problems with forced arbitration. I wouldn't want it to detract from the fact that forced arbitration is a terrible policy.