They didn't think about the corner cases that are part of mail. What do you do with Certified Mail? Registered Mail?
Different classes of mail have different security and other business requirements, and involving some random "disruptive" third party has many potential consequences.
I'm not sure that I understand why this was necessary for the company anyway. I subscribed to a service in 1999 that did this -- you had bills sent to a PO Box and they would scan/PDF everything for you (even ship copies on CD-ROM). They would also pay your bills for you if desired.
Different classes of mail have different security and other business requirements, and involving some random "disruptive" third party has many potential consequences.
I'm not sure that I understand why this was necessary for the company anyway. I subscribed to a service in 1999 that did this -- you had bills sent to a PO Box and they would scan/PDF everything for you (even ship copies on CD-ROM). They would also pay your bills for you if desired.