bad link. Use http://owocki.com/2009/09/01/how-to-not-piss-off-your-users-an-ema...

		amrith on Sept 1, 2009 \| parent \| context \| favorite \| on: How not to piss off users: An Email Bill of Rights bad link. Use http://owocki.com/2009/09/01/how-to-not-piss-off-your-users-...