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Microsoft was known as the Borg, but that was poorly placed. Google has been more of a Borg than MS ever was.

Google has decided to automate everything. There is no way to get actual help across their entire product line. Having problems with your adwords account? It doesn't matter if you spend $20K month, you get automatic email responses to your queries with obnoxious links to the help system that you've already read.

While I agree that author did more wrong than he realizes, he also asked Google for an explanation to their objection, to which he received no response. I guess the Borg NLP engine was down that day and couldn't find the appropriate form letter.

Whatever you think about this author, you can't deny the danger of relying on one ecosystem so heavily. Google is the worst. At least Apple would have denied his app with a reason which he could have corrected.




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