1. Empirically, we've found that our customers rarely fall back on custom attributes. The vast majority of queries run in Heap (>75%) operate on automatically-captured events. To me, this suggests we've either: 1) cut out a significant portion of implementation work, or 2) enabled analysis that was previously blocked by implementation work. If either (or both) are true, it's a win, and suggests that automatic event-tracking produces salient data out-of-the-box.
2. That said, some metrics are important and do require manual instrumentation. Coincidentally enough, we're about to launch a feature that solves the problem you mention and requires no extra implementation work. We're excited about it. Want to try it out on newrelic.com?
This is an excellent point. Two things:
1. Empirically, we've found that our customers rarely fall back on custom attributes. The vast majority of queries run in Heap (>75%) operate on automatically-captured events. To me, this suggests we've either: 1) cut out a significant portion of implementation work, or 2) enabled analysis that was previously blocked by implementation work. If either (or both) are true, it's a win, and suggests that automatic event-tracking produces salient data out-of-the-box.
2. That said, some metrics are important and do require manual instrumentation. Coincidentally enough, we're about to launch a feature that solves the problem you mention and requires no extra implementation work. We're excited about it. Want to try it out on newrelic.com?