How much does competition account for the "impatience" that Uber's seeing? When I launch Uber and see a "long" wait time, my immediate reaction is to launch Lyft to see how long their wait time is. Not that Uber would go sticking info about their competitors in a blog post, but you wonder if there's any connection between the "patient" cities and how much mindshare competitive services have in those cities (i.e., no competitors outside of legacy taxi companies = people willing to wait longer).