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Well I don't know the composition of the management panel of this business. It is quite likely to be homogeneous and dictatorial.

This is the cost of a lack of diversity in a team and how stereotypes can come to bite one in the foot. As illustrated by the emails expecting the workers to be happy with their living conditions given they were assumed to be "pooping in ditches".

I would wager with better diversity someone is most likely to have challenged some of these views a lot earlier and helped the company from its blunders.




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