I once ordered a server from them, they took my money and then asked me to send a scan of my passport. I told them no and eventually got a refund. Seems weird that they're fighting for privacy now.
I can understand a hosting provider not wanting to host for just anyone (or at least charging a premium for unknown customers), but do people actually send scans of their passports? Seems like asking for identity theft to me.
That's weird. I'm in the US and have never been asked for this kind of detail when buying servers from OVH. Maybe it has something to do with payment method and country of origin?
Never happened here, EU citizen though. It could be that they are required to do so by EU law, rather than because they just love to have your personal details.