I'm very surprised ADP would even open themselves up like this to a competitor. The mythical ADP API has been hovering around for years. It feels like ADP just "fixed the glitch" in "Office Space" terms.
Anyone going with an ADP competitor is going to have to get fully off ADP. This is a big risk for companies. ADP knows this and the overhead around compliance and other back-end work is massive. Any company trying to innovate in the HR space has the security blanket of ADP to combat.
For those that take the risk on companies like Zen* or *Zen need to weigh it. ADP has already had to open-up a bit and improve systems over the last few years to go mobile and improve UI enough to not make it totally horrible. But, it typically comes down to compliance vs. innovation and ADP is the former. If ADP did "fix the glitch" here, it reaffirms the risk and peril of innovation when you still are dancing with the 800lb gorilla. HR folks don't want the headache of that dance and that is why ADP usually wins unless you can totally lap them.
Anyone going with an ADP competitor is going to have to get fully off ADP. This is a big risk for companies. ADP knows this and the overhead around compliance and other back-end work is massive. Any company trying to innovate in the HR space has the security blanket of ADP to combat.
For those that take the risk on companies like Zen* or *Zen need to weigh it. ADP has already had to open-up a bit and improve systems over the last few years to go mobile and improve UI enough to not make it totally horrible. But, it typically comes down to compliance vs. innovation and ADP is the former. If ADP did "fix the glitch" here, it reaffirms the risk and peril of innovation when you still are dancing with the 800lb gorilla. HR folks don't want the headache of that dance and that is why ADP usually wins unless you can totally lap them.