I had the same thought, but what practically is the distinction? The only thing I can come up with is scope, but even then, there are plenty of tutors that teach a fairly wide range of a topic like a teacher would. I have seen plenty of Calculus II tutors but never a integration by parts tutor.
Well, yes, if the CSRs treat the product as their own and tell people that their job is creating the product, sure we'll blame them!
The faster that university professors admit that degrees are not a product of the professors, they're a product of the administrators and accreditors and the social system that expects people to have degrees, the faster they'll get out of the way of blame.