I cancelled my subscription shortly after they started getting rid of small-time films and started producing their own content; the two reasons were (1) I don't like businesses that can't cooperate with others and (2) their own content sucks and likely continues to suck to this day because their KPI is "how many people watched >1s of this?" and not "did we allow passionate, talented people to do work they are now proud of?".
I actually surprisingly enjoy their international content, Dark, Squid Game, Vikings, etc- but their American content does suck. It also comes off as too preachy/propaganda-ish. If I was actually the one paying for the account, I simply wouldn't subscribe.
COVID should have helped them a lot: plenty of big, well made films suddenly needed a way to get in front of people that wasn't a movie theatre and they went with Netflix. (The Mitchells vs The Machines, for instance). Unfortunately, I think they've made two mistakes: what should be landmark content is just kind of muddled in there with pointless documentaries, shows that were immediately cancelled, and old second rate sitcoms; and they're way too aggressive with the Netflix branding, which has a poor reputation. It's over-saturated to the point that I can't imagine someone having a favourable impression when they see that extra Netflix logo on a piece of content. Ambivalent, at best. Just think if they used that kind of space for human curation, or to emphasize the excellent creators that are represented on their platform instead.
> "did we allow passionate, talented people to do work they are now proud of?".
That's what independent movie studios used to do like Miramax, It gave us Pulp Fiction, There Will Be Blood, No country for old men, and dozens of gems. Even Miramax failed in their quest.
Anyway, Netflix has produced solid movies regardless of what you think, well rated by critics and public. Not all or most of them, but no way worse than competitors studios.