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Just curious, do you understand why you had difficulty with remote work yourselves? Remote work seems like it should be a good fit for jobs with rare language requirements; a lot of companies had fine experiences with remote work during the lockdowns; would be worth seeing if you could root out what the problem was.


> Just curious, do you understand why you had difficulty with remote work yourselves?

I've been trying to think a bit about it. So far what I got is mainly two-fold. The big one is that people seem to find it far easier to ask the colleague in the next office over when they're stuck, compared to over Teams. And it's far easier to tell people about new features you've implemented over lunch or similar.

I also much harder to direct someone over Teams, or illustrate, compared to pointing at their screen and tell them what to do or quickly drawing some flow chart on a piece of paper while together, so teaching is more difficult. We a brand new hire just before the lockdowns hit, so we noticed this very well.

Also you miss out on listening in on the corridor chats. There's quite a lot of stuff I pick up on just by listening in on the other devs or support chatting in the corridor. Oh those customers want something very similar to the feature X I'm working on right now? Let's join the chat and see if we can't satisfy two customers for the price of one. That kinda stuff.

I'm pretty sure if we had been fully geared and prepared for remote work it could work much better, but I do think it requires a different mindset and different management style.


The loss of bandwidth with peers is the one thing I miss from being in the office.


> Oh those customers want something very similar to the feature X I'm working on right now? Let's join the chat and see if we can't satisfy two customers for the price of one.

Shouldn't this be the job of the product manager?


Not with custom systems. Often there will be add on feature development for a single customer.


Perhaps, and our team lead which also has the product manager hat catches many such scenarios, or we catch it during our team meetings.

But like I said we've got hundreds of customer-specific features and integrations, it's hard to catch everything, so no need to defer things when one of us devs can shortcut the process.




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