Tyler Cowen’s review at the time nails it I think:
> He doubts whether Oxford University needs “a dozen-plus” PR specialists. I would be surprised if they can get by with so few. Consider their numerous summer programs, their need to advertise admissions, how they talk to the media and university rating services, their relations with China, the student lawsuits they face, their need to manage relations with Oxford the political unit, and the multiple independent schools within Oxford, just for a start. Overall, I fear that Graeber’s managerial intelligence is not up to par, or at the very least he rarely convinces me that he has a superior organizational understanding, compared to people who deal with these problems every day.
> A simple experiment would vastly improve this book and make for a marvelous case study chapter: let him spend a year managing a mid-size organization, say 60-80 employees, but one which does not have an adequately staffed HR department, or perhaps does not have an HR department at all. Then let him report back to us.
> At that point we’ll see who really has the bullshit job.
What you miss is that the people working the jobs themselves describe their own job as bullshit. The introduction to the book makes it very clear. Graeber is not decreeing which jobs are pointless, he's describing what it feels like to work such a job based on interviews.
I liked the book and agree with a lot of it's conclusions, but I consider relying on people's own answers to be a methodological error in the research. Line employees often do not have a big picture understanding of the work they are doing. For the same reason I've seen lots of instances of people complaining about leadership decisions, thinking the work could be done differently or more efficiently, questioning priorities, etc. They don't have the executive view that is looking across the organization.
Not to say executives don't put people into bullshit jobs for exactly the reasons Graeber gets at. It's just that their (employees) judgement is biased and so there will be false positives. Haven't most people been on a project where people thought some task assigned was a waste of time, that maybe looking back was actually valuable?
I think you're right that line employees often lack the "big picture," but the big picture is also frequently not required.
An anecdote from one of my friends, who works in the finance department of a university: her entire job is to copy rows from one piece of software (PeopleSoft) into another piece of software. She's told which rows to copy by another person in the department (via email), who in turn is copying them from a third piece of software. All of this could be automated without any "big picture" changes, and everybody who works these jobs is aware of that fact; hence "bullshit."
Is it bullshit, though? It's definitely tedious and clearly she's replaceable, but until she's replaced, presumably there is a reason that the rows need to get copied into that other piece of software. Maybe not - maybe there was once a reason and now the whole thing's vestigial and nobody's really thought about it enough to realize she can be fired, but I would wager that more likely that not, there is an actual reason that task needs to be done.
I think that too often folks conflate the fact that a job is boring/tedious/simple/whatever other negative characteristics with the idea that it's "bullshit," when really it does serve a useful purpose and is worth more to the company than they're paying in salary to the person doing it.
The point is that they think it's bullshit. The operation of copying rows itself exists for an intelligible reason (settling the university's accounts), but the dedicated role of "row copier" is a bullshit job from the vantage point of the people working it.
No shared notion of "bullshit" needs to exist between the two of us (or you and Graeber, me and Graeber, etc.). Assuming that we need to agree on what actually constitutes a "bullshit job" is making the same error that the GP points out.
Then shouldn't the title be something like "Self-proclaimed Bullshit Jobs".
Even in the example given by Graeber at the start could have variables that make the job of having an IT guy drive 6 hours to move a computer down the hallway make sense. Maybe soldiers moving computers has resulted in many computers becoming broken costing more in money and downtime than having a trained professional drive in and move the computer. Maybe having on-site IT staff is more expensive than having the off-site IT guy make a few visits a year.
I agree with the driving IT guy example. I used to be a technician who would travel via plane to another state to fix "broken" production lines for pharma companies. After I made the fix, they would have me sit in the cafeteria for two days doing nothing but drinking coffee and reading the paper (pre-smartphone era). When I told the plant manager I felt guilty about sitting around doing nothing, he said that the profits from 5 minutes of the production line running paid for my two days of doing nothing. So it was worth it for them to pay me to hang around just in case there was another problem.
THIS, and it applies to far lower tech than modern pharma. A century ago, one of my grandfathers was a blacksmith in a little farming town, which had a little canning factory. During harvest season, when that factory was running 24-hour days, grandpa was paid to sleep there every night. Canning food is a complex, time-sensitive, and safety-critical activity. If production is halted even "briefly" - you may have to start throwing out large quantities of spoiled food, waste more time re-sanitizing things, etc.
It's an anthropological book; you, as a reader, are expected to understand that the framing is subjective.
Compare The Spirit Catches You and You Fall Down[1]: tacking "self-proclaimed" on the front doesn't improve any understanding of the contents, and would only make the author come across as smarmy.
In the Preface, the earlier inspiration for what's a "Bullshit Job":
> Everyone is familiar with those sort of jobs that don’t seem, to the outsider, to really do much of anything...
> This possibility that our society is riddled with useless jobs that no one wants to talk about did not seem inherently implausible.
> Clearly, then, we have an important social phenomenon that has received almost no systematic attention.
There's also a Chapter titled: "Why Do We as a Society Not Object to the Growth of Pointless Employment?"
It seems Graeber is making a much wider commentary, including society's perspective, which goes beyond the personal opinions of the people holding these jobs.
One of the first things he does in the book is define the term "bullshit jobs", and refine that definition to specifically include that the workers feel it is bullshit. I think it's fair to make a larger statement of social phenomenon using that definition, the same way many people can make statements of depression or poor mental health without everyone expressing those feelings being clinically diagnosed.
> Provisional Definition: a bullshit job is a form of employment that is so completely pointless, unnecessary, or pernicious that even the employee cannot justify its existence.
The qualification is that even the person doing the job thinks it's bullshit. That doesn't mean the definition relies solely on them thinking it's bullshit.
Frankly, reading through the article, it feels like the definition keeps shifting and much of it is his struggle to even define what it means. He then goes on to start giving his definitions of the what he thinks are types of bullshit jobs.
The article I don't think is all that consistent and shouldn't be taken too seriously.
> ...much of it is his struggle to even define what it means
Exactly. Like many of us, Graeber writes to understand.
His stated purpose is abundantly clear. Many, many people were sharing with Graeber complaints of a similar theme. So he tried to name and describe it.
Rightly, wrongly, or otherwise, it's all in the book. For other people to pick apart and response to.
How else is scholarship supposed to function?
Would Graeber have been more effective as an op ed columnist, churning out saccharine blather which confirms everyone's priors? eg The World is Flat and Bobos in Paradise?
I don't have a problem with Graeber writing about bullshit jobs, and think it's a worthwhile topic to discuss. My issue was with people narrowly defining the qualification of a bullshit job as being solely based on the perspective of the person doing the job, without looking at the bigger picture.
I think there are definitely jobs that a computer or robot should be doing, but a human is there instead because of what our economy and society currently values. However, until the computer or robot is actually doing the job, I don't think I'd call it a bullshit job. That's not to say society shouldn't consider the impacts of grinding people's lives away with rote repetitive tasks.
Its his opinion about society. Not something like scientific/statistical facts that can be improved by having precise definition approved by IBRAA (International Bullshit Recognition and Accreditation Agency).
He's welcome to his opinion, and I am not necessarily disagreeing with the concept. I am stating that his definition is broader in scope than only considering the employee's perspective.
Certain critics have adopted a labored, willful misunderstanding. eg Brad DeLong.
Graeber became public enemy #1 with Debt: The first 5000 Years. Some economists just couldn't wrap their heads around the anthropological viewpoint. Graeber is talking about people and societies evolving relationship(s) to debt, not economies and finance.
Economists and anthropologists like to dunk on each other. It's now something like a blood feud.
It's not that the conclusion is drawn, it's that we recognize the possibility that self-perception of the value of one's job is not necessarily an actually good measure of the value of that job.
> We can't simultaneously claim those in the position know best (Cohen's take) and then dismiss their self-perception because it doesn't align with our perception of their role.
I submit that not only can we, but we must, admit that in some individual cases the person in the position knows best, and in others, they don't.
We can't simultaneously claim those in the position know best (Cohen's take) and then dismiss their self-perception because it doesn't align with our perception of their role.
Further, how can we trust our perception is the better measure of the value of that job? If the person performing the role can't even assess the value properly, how are they providing that value?
some consequences have feed-back loops with long delays.
go remove some guys that do legal compliance stuff and when the random inspection happen years later, you'll find out that maybe it would've cost you less to keep that employee.
IIRC one of the examples in the book is someone who just stopped doing their job or showing up and nothing bad happened, and the bureaucracy of their organization kept paying them.
You're quite right. The true value could be much lower on average than the average self report held it to be. I hadn't considered that Graeber might have under-reported this phenomena if people are consistently over-optimistic.
Or maybe, absent other evidence, it might make more sense to tentatively take people's self reports at face value. Or at least hold off backing some particular elaborate alternative which involves people being wrong about the things they have most information on.
>The conclusion is drawn, "Actually their job is vital and their self-report is deluded."
The conclusion is drawn because presumably someone thinks they output enough value to continue paying them for their work. That person might be wrong, and maybe some PE firm or consultants will come through and cull the chaff to capture the lost expenses but the person themselves doing the work probably doesn't have the full perspective.
Reminds me of when my foreign wife, new to my country and still lacking local-language skills, settled for an entry-level job at a multinational. It was glorified data entry, and after she described her job to me in detail, I said, “That could be automated with just a few lines of AWK.”
Years ago I was doing QA for a flight simulator, and they decided that we would add every airport in the US to it. Not detailed for most, just number of buildings, runway orientation, etc. The FAA conveniently published the info, so they bought a stack of little blue books and had half a dozen of us transcribe them into Excel over a few days.
Of course the data was available on disk, but the boss didn't want to take the risk of nobody in our giant building full of computer programmers being able to crack the government's database format.
Then the lines of AWK fail. I believe one reason for the continual use of human workers in information processing jobs is that they (we?) can keep the system running when it's broken, which turns out to be most of the time. This could be a widespread "big picture" reason for many bullshit jobs.
I disagree. I believe that the lack of such automation is due to the clerical class largely forgetting that scripting languages exist since the mouse-based desktop-computer paradigm became entrenched in the 1990s. In the 1980s, awk and Emacs Lisp were taught to middle-aged female secretaries at various corporations, such scripting wasn’t considered something beyond an ordinary employee’s ken.
A lack of big picture understanding is often what creates “bullshit” jobs. Consider when someone is doing something simply because “That’s the way we’ve always done it” with no understanding on how it fits into the larger scheme of things. When business goals or processes change, these jobs persist out of simple inertia because people have lacked the understanding of their original relevance (and more recent obsolescence)
Yes this definitely happens. I'd say the flipside though is Chesterton's fence, where there's a good reason some things are the way that they are, but people with limited perspective say they're pointless. Both things happen and it's hard to tell which is which.
Sure, but the chestertons fence scenario isn’t a bullshit job. It’s just not understanding the system. My point was more pressing back on the idea that someone can just be a cog without knowing the larger machine.
Carl Icahn offers a great illustration of the point that executives can think it's BS too. He once acquired a firm that had an office whose business purpose nobody was able to explain to him so he fired twelve floors of workers.
bumby is on right on the money. I've seen it happen: a poor understanding of the big picture leads to pretty common scenarios: department and role duplicity, unnecessary redundancy and cases like the one you mentioned.
Personally it's pretty obvious the problem arises precisely because no one has the visibility that there's people doing bullshit jobs, meaning the process can be automated. When you say "automated with big picture": who do you think has 1) the incentives to fix the issue; 2) the power to order that and 3) the cultural capital to push for a change in the old ways? Who do you think will "run the automation"?
That's an executive failure to communicate (the big picture). Sometimes they don't know that they're failing, and sometimes they're just beyond their depth.
> For the same reason I've seen lots of instances of people complaining about leadership decisions, thinking the work could be done differently or more efficiently, questioning priorities, etc. They don't have the executive view that is looking across the organization.
Because of course, the executive are always driving things in the optimal way, but only them can see it…
In fact, in most orgs the higher in the management position you climb, the more acutely you see the organisational warts of the company, which more often than not, is governed not according to some clever plan from the executives, but instead is the results of political struggles between entities whose leader often hate each other.
>Line employees often do not have a big picture understanding of the work they are doing.
And executives do not understand the details of what is actually happening on the production floor. They might be fed inaccurate information or outright fantasies by middle management. This is how Russian leadership believed they had winter uniforms, but in reality those uniforms did not exist. The same power dynamics, hiding of errors, exaduration of what convenient, happens in companies.
>For the same reason I've seen lots of instances of people complaining about leadership decisions, thinking the work could be done differently or more efficiently, questioning priorities, etc. They don't have the executive view that is looking across the organization.
So you could use the same logic to say that electorate has no business complaining about decisions taken by politicians, after all they have no big picture view and don’t have access to the report that politicians do.
I don't think it's an error to ask people what they think. It's one imperfect source of information, and better than just blindly assuming that any money spent on wages or salary is spent on something truly "productive" regardless of the perceptions of those doing the work.
Graeber was an anthropologist. Anthropologists want to understand how people feel about their lives and why. They don't take feelings of meaninglessness to imply that, objectively, a job could be cut without consequence. Just that many jobs don't satisfy a human thirst to be doing something subjectively worthwhile.
> Give people a meaning and they will do much better work. It’s not rocket science.
This sounds good, but it's honestly just not realistic in a lot of jobs. How are you going to make working at an Amazon warehouse meaningful? Stocking shelves at Walmart? Making fries at McDonalds?
You can give the usual platitudes of how you're helping to make sure that people in your community can get the goods/food/whatever they need, but I think most people know that they're not really contributing to the betterment of society in a lot of jobs.
And to be clear, that's not just menial labor - I've been a PM on some products that could disappear off the face of the earth without making anybody especially worse off (except the guy managing the part of the operation that used our software, but ultimately he'd go to a competitor and all would be fine).
I think that it's often better to forget the idea that work needs to be deeply meaningful and treat people with the respect of recognizing that they're there for a paycheck and nothing else, and then try to do what you can to make the day-to-day work easier and more pleasant.
Meanwhile I'll be hoping against hope that when these meaningless jobs get replaced by robots and AI that we get UBI and people can actually work to find meaning.
Amazon warehouses & retail are actually called out in the book as not being bullshit, as in - the workers know exactly why people would want packages and find it useful.
> How are you going to make working at an Amazon warehouse meaningful? Stocking shelves at Walmart? Making fries at McDonalds?
Those are not “bullshit jobs” by any definition. An Amazon warehouse worker knows that someone has to do that job. The same is true for your other examples.
I think people have this idea that meaning must not be fair compensation (or put another way, adequate compensation relative to the size of the company and demands required).
I think excluding compensation from those jobs, meaning higher compensation, from the idea of meaning is losing sight of it all. There at a lot of jobs that if people were compensated better they would find it to be more meaningful to engage with. It can be a primary motivation to simply do well because they feel fairly valued.
I don't understand what you mean. You can have a great manager but still not a meaningful job. That's what I meant when I talked about making the job easier and more pleasant - you can have a manager who optimizes for your happiness by making the job as non-tedious as possible. It may still be tedious in the grand scheme, but maybe they're rotating everyone through different tasks to make it less tedious, and you feel that and appreciate it. That's good and will definitely increase your satisfaction, but it doesn't mean the job is meaningful.
"Tedious" is different than "bullshit". A bullshit job is a combination of two things: pointlessness and tediousness. Painting pictures nobody buys is pointless, but it is not tedious if you're being creative. Likewise, working hard on an assembly line doing the exact same operation is incredibly tedious, but it is not pointless: the line has an output which is presumably useful.
Mere tediousness would consign all warehouse jobs and janitorial positions to "bullshit" - which they are not, as specifically called out in the book. They might be unpleasant, but are definitely necessary.
Parent commenter is stating that, with a good manager, they will remind you of the meaning inherent in the work. At McD's, perhaps: "Remember folks, we're getting hungry people fed, hard working folks deserve a fresh hot meal"
I like this post. My first employment with a corporation was McDonalds. You could really get a boost from the more involved managers. They didn't treat you like some replaceable idiot. I was genuinely surprised how much there was to learn at McDonalds. A large number of different food stations, a crazy amount of kit to repair, never ending specials and register upgrades. It was much more interesting than I expected. And, yes, the lunch crush was the most fun every day.
A bullshit sector, but the jobs themselves are not "bullshit jobs". Also, the climate change stuff here is a total non sequitur, stick to the discussion. I agree with you - everyone should eat a plant-based diet - but it's incredibly off-putting in this context. The worst part about being vegan is other vegans. There will always be food service jobs, and they will always be tedious and taxing, and also not bullshit jobs. That would still be true even if they were serving ideologically-correct foodstuff.
> A bullshit sector, but the jobs themselves are not "bullshit jobs"
If a sector (industry) is bullshit, the jobs are too.
> the climate change stuff here is a total non sequitur
I was reacting to
'with a good manager, they will remind you of the meaning inherent in the work. At McD's, perhaps: "Remember folks, we're getting hungry people fed, hard working folks deserve a fresh hot meal"'
Serving hungry people "fresh" hot meal does not alone make it non-bullshit job. Maybe I was not clear enough ... consuming meat & dairy destroys the environment (and animal agriculture is the main culprit), and not consuming meat & dairy is a best way to stop anthropocenic crisis (overshoot). There are enough peer reviewed scientific studies that confirm that. Ask if you want more sources.
> The worst part about being vegan is other vegans
>I've seen lots of instances of people complaining about leadership decisions, thinking the work could be done differently or more efficiently, questioning priorities, etc. They don't have the executive view that is looking across the organization.
There are lots of instances that the leadership decisions are BS, and hamper growth or drive the company to the ground.
> but I consider relying on people's own answers to be a methodological error in the research. Line employees often do not have a big picture understanding of the work they are doing.
Is it not problematic that so many people feel that their jobs are bullshit? Is that an issue with the individual or society at large?
Line workers have a better idea of whether their jobs make any kind of sense. Yes, they don't often have the executive view, but the executives frequently have no idea how the work gets done all the way down the chain; they have a huge amount of blindness as to the realities and limitations of things on the ground.
Especially at large organizations, they're relying on summaries of summaries of summaries observed by line managers summarizing information. Tons of information is lost that way.
This is why high-level strategy fails. Theoretical ideas hit reality and fall apart pretty quickly. Few executives are grounded enough to actually know how things work.
> I consider relying on people's own answers to be a methodological error in the research.
If the conclusion of the research is "these jobs are bullshit", then I agree, but if it is about how people are doing in these jobs, it is completely valid. Graeber was mixing these in his book to have more popular appeal, which is bad.
> Line employees often do not have a big picture understanding of the work they are doing.
That's what Marx called alienation of labor. While it may increase efficiency, it takes all the pleasure out of work. But that's not really the topic of the book: There's entropy in any larger organization, and I'm sure we all have an example or two of people who are a pure waste of energy in their position.
You might not be surprised to learn that Marx, as an economist among other things, was almost certainly familiar with Adam Smith's work. Capital, for example, was at least partly a direct critique of On The Wealth of Nations.
>>For the same reason I've seen lots of instances of people complaining about leadership decisions, thinking the work could be done differently or more efficiently, questioning priorities, etc. They don't have the executive view that is looking across the organization.
Common theme in most of the executive decisions that I've seen. Lets shutdown product X, it costs us Y to run. We could use ~X from a different company that costs Y-2.5% to run. Then only months to an year later- We shouldn't have shut down X, as ~X is not what we actually want and our initial budgeting didn't cover it but we need 2Y to pay for and rebuilding X could cost us up to 10Y-20Y.
People at the top generally don't have what is 'precisely' needed. And the kind of resources it could to go about achieving it.
Oh, so then the problem is only that they are spending their nine-to-five in an alienated existence and it is impossible (“They don't have the executive view”) for them to fix it.
>Line employees often do not have a big picture understanding of the work they are doing.
Been a while since I read Graeber's book but I recall one self reported "bullshit job" being to lift rocks scattered across a field and put them in a pile. The people doing the task thought it was a time wasting activity as they were unaware that winter frost pushes up new rocks every year.
It's possible that a lot of these so called bullshit jobs are just jobs where the purpose hasn't been explained to the employee.
Having leadership that can't help you see the big picture and leaves you feeling like a duct taper or a goon is a problem in and of itself, for multiple reasons.
"In his book, Mr Graeber relied heavily on surveys of British and Dutch workers that asked participants whether their job made a meaningful contribution to the world. This seems a high bar to clear; it is unsurprising that 37-40% of respondents thought their job didn’t qualify. By contrast, the academics used the European Working Conditions Surveys, which by 2015 had talked to 44,000 workers across 35 countries. They focused on those respondents who thought that the statement “I have the feeling of doing useful work” applied to them “rarely” or “never”.
and :
"Furthermore, those who work in clerical and administrative jobs are far less likely to view their jobs as useless than those who are employed in roles that Mr Graeber regarded as essential, such as refuse collection and cleaning. Indeed, the researchers found an inverse relationship between education and the feeling of usefulness. Less educated workers were likelier to feel that their jobs were useless. And student debt does not appear to be a factor. In Britain, where its level is the highest in Europe, non-graduates under 29 were twice as likely to feel useless as their indebted graduate peers."
In contrast to the high share of bullshit jobs reported by Mr Graeber, in 2015 only 4.8% of respondents in the eu felt their work was useless. And this proportion had fallen, not risen, in recent years, from 5.5% in 2010 and 7.8% in 2005."
I can’t stress this point enough, having read the book.
I feel that “our industry” is also rife with bullshit jobs, I think we aren’t exempt, but I wonder how others feel about this.
I had a bullshit job once: a project of 30M euro was clearly failing hard. 60 people were working every day and we didn’t deliver anything suitable for production. I kept my corner neat, but the writing was on the wall.
It felt so surreal, trying to care and do work, but on the other hand knowing the project was doomed.
After a year or so I couldn’t stand it anymore, I felt physically ill and I quit.
My manager was fired a month after I left. The project got canceled 6-8 months later.
For DevOps/Platform Engineering, I found that companies are either ridiculously overstaffed and are developing their own database orchestration from scratch (fun, but not effective in most organizations) or 3 people do everything related to running software somewhere as soon as someone shouts at them. And probably all kinds of permission clicking. Worst when someone in one of those small teams goes off the rails and uses something cause they want to have fun with it (ask me about the bare metal ceph cluster we barely use and nobody knows how to fix when it inevitably breaks)
That reminds me of a buklshit project I was involved with at a previous company. The short of it was they wanted some way to exchange articles between affiliated journalism outlets, and so they spent $6+ million to build what was effectively a clone of CouchDB from scratch. No, I am not making that up. I knew how silly that project was from the get-go, but thought nothing of it because, as far as I knew, it was an organizational pet project that didn't cost that much. Needless to say, I was flabbergasted when I was told how much had been spent on it over a period of a few years. I know at least a significant portion of that budget went to some staff engineers, and it wouldn't surprise me that some blood sucking consultants fed from the trough as well. This was clearly one of those things that may have started out as some developers identifying a problem, having fun with it, and then management decided it to throw a bunch of money its way thinking it was going to give them a big name.
I was ordered once (because I had previously ordered my staff to not do this) to have my staff make a certain internal website comply with accessibility requirements. Except the only authorized users were soldiers and airmen who would be discharged if they had any of the disabilities this was for.
They didn't believe that bird colonel JAG who told them there was no way the law applied. By the time it all got sorted out, we had it done.
Apparently, a memo went around that this was required everywhere all the time and the distinction wasn't made between public-facing websites (where this is true) and this one.
There definitely are bullshit jobs. But its super dangerous when charlatans, which in my opinion are far more common, take the "bullshit job" meme and start firing people that actually do important work and creating extremely toxic work environments.
I feel you about the bullshit project you were on. I've been on similar projects and its such a grind. Helps to have a healthy work-life balance.
Imagine working for a 100M generic AI unicorn startup, with nothing but a hunch? That's my worst nightmare. Somebody elses dream
But: Big corps need to learn and experiment. Sometimes it's ridiculously expensive. But it needs to be done.
I quit a project (stayed in the company) that is currently running something like 10M euro. I quit when it was 1M. Because I felt my small role was tedious and stupid and not a big learning opportunity. But the job needs to be done. So now less capable people are doing it. And we (they organisation) will kind of maybe succeed. But the fact is: the project is mission critical for the company. So no choice but to do the job. But i can assure you most people working that project hates it. Think their job is bullshit etc. But really. It's just a really really important threadmill.
What i am trying to say: sometimes it's not the job. Sometimes it's you.
The problem is that the phenomenon of feeling your own job is bullshit is not as common as he says, and on wider ranging surveys this feeling is negatively correlated with the kind of jobs he posits are more likely to be bullshit: it's much rarer for someone working in an admin role in an office to feel like their work contributes nothing useful to the world than for someone doing manual labour for some essential service, like refuse collection.
Looking at the HR or PR examples, it would totally make sense that they see their job as fundamentally unneeded, and would prefer if people stopped doing stupid/harmful things or made their homework and came to the right institutions by themselves, or the org didn't rely on promoting itself.
But the thing is, that won't happen. Not today, not tomorrow, not in 10 years. There will still be HR and PR departments to deal with humans and the stupid ways things need to work.
That's like a teacher saying that fundamentally if the kids just opened their book, read the lesson and did their exercise they wouldn't be needed in the first place. But we all know why that's only one ideal scenario and in practice you still need a teacher.
>What you miss is that the people working the jobs themselves describe their own job as bullshit.
Tbf this isn't that great of a metric and the book itself relies on it a lot. I've personally seen a few of doctors and surgeons describe their job as mostly bullshit because they're not satisfied with it.
I can totally imagine that they don't consider the core task they do bullshit but the volume of hours they spend on everything else and what they put up with is what makes them feel it is bullshit.
I don't think many computer programmers think programming computers in itself is bullshit, but everything around that core task can feel like bullshit very easily, and a lot of programming jobs feel like nothing but bullshit.
Do you feel they're describing "healing people" as bullshit, or that they're describing existing in the framework we've built up around healing people as bullshit?
Although I'm sure you didn't mean it, your comment sorta reads like "they obviously couldn't have meant it that way, They obviously meant it this particular way."
Not everyone likes being a doctor. This isn't a US exclusive thing.
Are people the best judge of whether or not their job is bullshit? Doubtful.
Some people might complain about all the data they need to analyze and forms to fill out and say "my job is bullshit", but it's all needed for compliance with some industry regulations (that HN seems to love so much).
Is that a bullshit job? I'd say no, even if the person doing the work thinks so.
That's kind of a circular argument. The demand generated by their own profession is due to the laws on the books. One corporate lawyer can't sue another unless the system lets them.
So the job isn't bullshit as long as those laws exist.
The whole idea of "bullshit jobs" seems to focus on the job, not the environment that produces them.
If the system is set up to employ an army of people solely for the purpose of complying with some meaningless regulation, then that army of people (and those who support them) are all examples of bullshit jobs.
Companies, sure. But companies don't spend money - people working at them do. And people working there can have incentives that don't align with the companies incentives.
There's a kind of Prisoner's Dilemma here. Sure, set up your company that doesn't have corporate lawyers. It'll work for a while until it very suddenly doesn't. The only way to break out of this is better regulation across industries, but governments also don't always have the right incentives either.
In the capitalist mode of production, the generation of products (goods and services) is accomplished with an endless sequence of discrete, repetitive motions that offer the worker little psychological satisfaction for "a job well done." By means of commodification, the labor power of the worker is reduced to wages (an exchange value); the psychological estrangement (Entfremdung) of the worker results from the unmediated relation between his productive labor and the wages paid to him for the labor. The worker is alienated from the means of production via two forms: wage compulsion and the imposed production content. The worker is bound to unwanted labour as a means of survival, labour is not "voluntary but coerced" (forced labor). The worker is only able to reject wage compulsion at the expense of their life and that of their family. The distribution of private property in the hands of wealth owners, combined with government enforced taxes compel workers to labor. In a capitalist world, our means of survival is based on monetary exchange, therefore we have no other choice than to sell our labour power and consequently be bound to the demands of the capitalist.
The worker "[d]oes not feel content but unhappy, does not develop freely his physical and mental energy but mortifies his body and ruins his mind. The worker therefore only feels himself outside his work, and in his work feels outside himself;" "[l]abor is external to the worker,"[12]: 74 it is not a part of their essential being. During work, the worker is miserable, unhappy and drained of their energy, work "mortifies his body and ruins his mind." The production content, direction and form are imposed by the capitalist. The worker is being controlled and told what to do since they do not own the means of production they have no say in production, "labor is external to the worker, i.e. it does not belong to his essential being.[12]: 74 A person's mind should be free and conscious, instead it is controlled and directed by the capitalist, "the external character of labor for the worker appears in the fact that it is not his own but someone else's, that it does not belong to him, that in it he belongs, not to himself, but to another."[12]: 74 This means he cannot freely and spontaneously create according to his own directive as labor's form and direction belong to someone else.
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There it is, "bullshit jobs". And it was written by Karl Marx over 150 years ago, regarding the 4 types of capitalist alienation.
>What you miss is that the people working the jobs themselves describe their own job as bullshit.
The author uses a very broad definition of bullshit, then pivots to their own personal view. You'll see this tactic in a lot of manipulative/dishonest content.
“a form of paid employment that is so completely pointless, unnecessary, or pernicious that even the employee cannot justify its existence.”
Are the Internet, phones, cars, planes, processed food, restaurants, sporting areas, payroll, loans necessary? Many would argue that some of these are downright pernicious. It comes down to the evaluation and perspective of the employee, and thus is very much a feeling of bullshit, rather than a fact of bullshit - contrary to what the author argues. This is mostly a misinterpreted job satisfaction survey.
This person has no actual domain expertise, but instead they set out to confirm their mostly naive belief.
In the book he interviews several people who do almost nothing all day. That was my takeaway when I read it. It's not about jobs where the employee does not see their work as valuable to the organization.
I literally own and operate a business in that headcount and it operated exceptionally well for the last decade with zero hr staff. We are considering hiring an hr person now and that isn't driven by business need, it's driven by increasing risk from bad government liability policy basically forcing us to develop policy documents we can point at if two or more employees get into a beef unrelated to work on premise or if one or more employees do something stupid that leads to their or others injury, among other government mandated risk vectors. In a sense government bullshit jobs are creating private sector bullshit jobs.
We use a lawyer to update the base contract if it's been more than six months since we last had the lawyer look at the contract, otherwise our back office manager updates the pertinent info and handles signing said contract. Onboarding and offboarding is handled by the same person, who then loops in others if needed (i.e our IT guy to turn off/cold store email, nas access, revoke any certificates, etc). Offboarding may also involve the external legal counsel, depending on what sort of release is needed/obligations are relevant from the employment contract on both sides. It probably averages 10 or 20 hours of work a year total (although it is increasing linearly as we add employees). it's honestly very efficient to not have HR at these employment levels as far as these direct business cases go. It's the increasing government regulation and potential liability that seems to require many more hours of HR time to ensure we are properly protected through drafting compliant policy, ensuring all employees are aware of policy in a legally binding way, etc. If things were regulated less insanely (i.e if the liability of someone saying something spicy in a work group chat lands only on the person speaking by default rather than being shiftable to me as the employer) then I wouldn't need obvious things crystallized in company policy with HR ensuring each employee can be shown to know said policy in a court of law while also adjudicating the whole process if someone complains. You may be working in Europe rather than North America. Europe is far ahead of us in terms of bullshit job creation due to government regulation, but we are catching up.
> Europe is far ahead of us in terms of bullshit job creation due to government regulation, but we are catching up.
To each it’s own. The lack of government regulations also creates job with discutable outcome in the US.
Adminstrative medical staff to deal with the insurance quagmire and wallmart greeters comes to mind.
I would also evaluate the number of waiter to be 1.5 times higher for the same quality of service ( and more icy glass refill )
Medicine is a bad example because it seems to create bullshit jobs through regulation whether it is private or public payor/provider. I am personally in canada and the amount of bullshit jobs just moves from insurance yo a mix of insurance and public administration. Wallmart greeter and waiter isn't a bullshit job in the context of this article's definition because it is obvious both those jobs have purpose, even if it is purpose you may not value.
I’m shoving my agenda that those jobs are useless overall. But maybe people doing them would beg to differ.
That just my perspective having lived elsewhere most of my life : those jobs don’t exists, and society goes on. But that’s a shitty metric.
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What’s the purpose of wallmart greeters? I know they reduce the rate of theft but is it why Walmart is doing it ?
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On health and insurance: I’m convince that a larger or even single entity is more efficient at negotiating drugs price down and avoid having 42 systems talking to each other and moving claims around
Reducing theft is the main reason I believe. Also providing someone who can direct you to where you go when you get in the store if you have questions.
On negotiating drug prices: That market is pre-broken due to us handing out patents in an attempt to spur innovation (It's not a bad attempt, it's probably the best tradeoff one could come up with to push advancement, it just totally breaks the market for the drug while the patent is in force). You are certainly right that size will give negotiating ability. I am not convinced the organization needs to be extremely large but it probably requires at least a few million patients. That being said I don't know what the optimal system is other than we are probably far from it because it's kind of complex. If your pricing power is large enough to move the expected value of a drug down, you are diminishing the value of the patent and decreasing the effect on new research, for example. The large system's negotiating power is also only as valuable as the skill and motivation of that system's negotiators and that skill and motivation is far from guaranteed. There are also tertiary regulatory effects limiting the competition in the generics production sector. I am not sure the relative importance of any of the points I raised or or the relative importance of the numerous other factors I didn't list and/or didn't think of so it's really hard to say for sure what the optimal solution is and in that situation I am totally fine with a public provider but I want my ability to use a private provider to be maintained and ideally the public provider should be charged for as a user fee I can opt out of so if it's garbage none of us have to use it.
I worked in 600 person scaleup in Europe with a similar strategy to what you describe. Office admins covered most of the process, a smart (and bought-in shareholder) lawyer spent a couple of hours a quarter reviewing template employment contracts and regulatory changes.
We were growing fast and our recruitment process was feeling the strain, so we got some in-house recruiters.
A few years later, a full-function HR team got created, but waiting that long and starting with goal-oriented recruiters (not compliance-cowboys) was totally the right thing to do: a culture of manager and employee self-service, good tooling and as little bullshit as possible is a beautiful and smooth thing.
In a small business with low staff turnover - which amply describes any number of small city outlets - most of that stuff is ad-hocable. It's not efficient, but it's such a small part of the work involved that few cares are given.
also, in some countries having HR above a very small size (25 people or so) is a requirement because of the addition of work councils. workers have legal representation with the company above a certain size, and HR is required as a counter party for a lot of the stuff worker councils co-decide on.
>A simple experiment would vastly improve this book and make for a marvelous case study chapter: let him spend a year managing a mid-size organization, say 60-80 employees, but one which does not have an adequately staffed HR department, or perhaps does not have an HR department at all. Then let him report back to us.
I've been in a couple organizations of around 100 people with no HR at all. They did just fine. One of them got one HR person when it got to 120 employees, mainly because it wanted to sell and potential buyers would see them as "more serious" that way - not because it was needed for daily functioning (and growing just fine).
HR mostly became necessary in the litigious happy countries as a means of ass covering. Even in the US such sized companies used to work just fine without HR or with just a person or so back in the day.
Hmm I've worked in a startup that had around 80 people when I joined and they claimed to have no HR. Guess what? They totally had HR. It was just one person whose job wasn't officially HR and they soon got a whole HR department as they expanded to 400 people.
HR is definitely not a "bullshit job". Who do you think deals with payroll and pensions and hiring and firing and contracts and complaints and m/paternity leave and ....
Depends how broadly you define HR. The company I work for has hr but their role is pretty limited. Payroll is handled by accounts. Recruitment is mostly done by hiring managers. Day-to-day issues are handled by line managers and office managers. Most onboarding comes from a health and safety manager and QA leads. The vast majority of people doing these kind of duties report to someone other than HR.
The core duty of the actual HR team is looking after executives. Providing advice and managing the relationship between directors and employees. And acting as a lever for instilling "behaviours" in the workforce. It creates distance.
In the several mid-sized companies I know of, the accounting department deals with the payroll. Nobody deals with pensions, that's not a company concern in those countries.
>and hiring and firing and contracts and complaints and m/paternity leave and ....
Nobody special. Each team gets to ask for hiring positions, some C-level gives them a number of alloted slots, they do the interviews and decide on some people, and get a final approval for the hire. The contracts are standard issue, done once with the help of the company's lawyers and re-used as templates. Firing is done in a similar fashion. Same for m/paternity leaves. Regular leave days are just claimed through the intranet system, and approved by the immediate team leader, out of a total of X vacation days (which can vary with the seniority). Team leaders are trusted to just approve their own vacations, they don't need to bother anyone.
As for complaints, people take them to their team leader, and if that's not resolved (or the issue is the team leader themselves), they can check with a higher exec. The role of HR in big companies is for ass saving: to avoid those executives having to deal with this directly. If your company is not yet a big faceless blob, this is not needed.
And that's it. For a company of around 100, that's like a few days of checking these, alongside other things, from team leaders every hiring-spurt period.
>Hmm I've worked in a startup that had around 80 people when I joined and they claimed to have no HR. Guess what? They totally had HR. It was just one person whose job wasn't officially HR
Still refutes kristianc's/Cowen's case, about a company absolutely needing HR so much that "one which does not have an adequately staffed HR department, or perhaps does not have an HR department at all" is in serious trouble.
Apparently the company can servive not just with an understaffed HR deparment, but even with no HR department at all. Even with just a person (as in your example) unofficially doing some related tasks part time, alongside their real main role (which is not the same case as "having HR but just calling it something else - for starters it's just an ocassional task, and second it's not formal nor seen in some aggrandizing view).
And not only survive, but, if I get you story right expand to 80 people, and from there to 400 people, before even setting up an actual HR department.
The parent quotes Tyler writing: "let him [the person considering much of HR redundant] spend a year managing a mid-size organization, say 60-80 employees, but one which does not have an adequately staffed HR department, or perhaps does not have an HR department at all. Then let him report back to us."
Well, I've discussed various stages of the companies growth with the people managing such companies, and the lack of HR was never considered a problem. And if they lied to me, considered the objective proof of that: if it was they'd have prioritized creating one, like they had estalibshed other departments, but they never cared of it. One only did it in the end, after getting close to 120 people, to appease potential buyers.
So this "let him manage one (...) and report back to us", as if this will make him see the error of his idea, is already shot down by that. People have managed more than one, and never saw the issue even with not having a HR at all, much less with having an adequately stuffed one.
There are tables in the book that make it very clear that the phenomenon is real : the number of administrative jobs has literally exploded in Universities, particularly private Universities, while the number of diplomas delivered augmented much less. Where is our "productivity improvement"?
Also a banker notice than his job can be 100% automatized, and according to his own evaluation, at least half the jobs in his bank (60,000) can be 100% automatized.
Administrative requirements at universities have skyrocketed over the past decades. These admin positions don't exist for fun, but rather to address a plethora of new regulations and needs [1]:
> Perhaps most controversial is an increasing raft of federal and state regulations that universities must abide by: the Clery Act, which requires campuses to report their crime activity; new Title IX regulations that govern the handling of sexual assault; and Family Educational Rights and Privacy Act (FERPA) requirements for providing educational records.
> In 2013 and 2014 alone, the Department of Education released rules and directives on 10 new sets of issues, ranging from proposed rules on teacher preparation programs to Net Price Calculator requirements to specific regulations for FAFSA verification. Complying with all these rules requires additional staff and additional money. The resources required are not insignificant: a Vanderbilt study of 13 colleges and universities found that regulatory compliance comprises 3 to 11% of schools’ nonhospital operating expenses, taking up 4 to 15% of faculty and staff’s time.
> “It is pages and pages and pages of regulations that require more sophisticated professionals,” says Penny Rue, vice president for Campus Life at Wake Forest University and board chair-elect of the National Association of Student Affairs Professionals. Rue adds that incidents on college campuses, such as the 2007 shooting at Virginia Tech, contributed to a need for administrative spending that often goes unnoticed, from case management services to threat assessment teams.
Everyone thinks inclusion is bullshit until they're the ones being excluded. Talk to some older devs and you might learn they've latterly come see the value in "bullshit" HR policies against discrimination.
If you're not too familiar, then it will be difficult to explain it on a comment.
At a high level, DEI functions as a trojan horse. Under the unobjectionable guise of universal values : "diversity, equal-ness, inclusivity', it peddles specific political values.
It replaces the 'dont-ask-dont-tell' corporate era with a politicized atmosphere where silence is considered opposition. Diversity in color, but not in opinions. Diversity for census tracked metrics, and none for the rest. Marketed as equality of opportunity, but enforced as equity in outcomes. Inclusivity of every archetype found on a private-American-university-campus and judgement towards everything else.
Just as Tobacco companies have the highest ranked sustainability scores, the DEI-iest companies are often the most oppressive in demanding a certain kind of conformity. The most insidious part of DEI initiatives, is that their concerns are forever biased towards optics rather than real world impact.
I don't blame their inability to create both diverse and inclusive spaces. D & I cannot co-exist. Just as a dish with every ingredient is an allergy death device; A workplace where diverse opinions on personal matters are entertained will feel potently offensive. Such a space cannot feel inclusive. Similarly, E & E cannot co-exist. Equality and equity are diametrically opposed to each other.
America is a divided country and global MNC employees are folks from an even more divided world. People in such a workplace will inevitably disagree on fundamental aspects of society.
In the midst of this confusion the university hires self-proclaimed DEI experts with political aspirations, who ask you to read XKendi and Robin DiAngelo. If you want to properly understand the specific political school of thought DEI advocates for, you should read their books. I have read both and have strong opinions of a flavor that I bet you can guess. But, I'll let you make the judgement for yourself.
Most students in the UC system are youngish. Ageism is just a relevant example because it's one that many straight, white male developers will eventually face first-hand.
I've observed peers who were historically dismissive of "special treatment" (aka antidiscrimination measures) for women and members of underrepresented racial groups develop an case of late-onset empathy once they find themselves on the other side of that "not a good culture-fit" line.
Here's a thought... after growing up in a culture that tells them that no one is special and that everyone's just out on their own to fend for themselves, they're bombarded with this firm an unrelenting message that some do deserve special treatment and that it's only fair. But they're not included.
And then, when something unfair happens to them, and they hint that maybe they deserve this special treatment too, they're told to "fuck off, go eat shit and die patriarchy!".
I wonder why they're so keen to watch Fox News in retirement. Some mysteries we'll never figure out, I suppose.
Doesn’t the fact that we still have ageism mean these policies don’t work? Also it’s already illegal to discriminate in the basis of age >40 so why do we even need “policies” in the first place?
I always find it weird when the argument for more regulations is that the current regulations are ineffective.
> their need to advertise admissions, how they talk to the media and university rating services, their relations with China, the student lawsuits they face, their need to manage relations with Oxford the political unit
This all sounds to me like DG's definition of 'bullshit'. David Graeber is an anthropologist, ie, he takes a wide view of humanity: many societies, including societies not that alien to us, manage to function without this kind of work. Why is it suddenly indispensable? It is not a business advice book about running an individual institution, it is a wider social critique about how we have set up our society and economy.
> let him spend a year managing a mid-size organization, say 60-80 employees,
Graeber is an anarchist anthropologist and would critique the idea of a top-down capitalist firm itself (ie, the deeper question: why do we insist on structuring labor this way?). He is not telling anyone the best way to run it.
I try to get to this point talking about insurance specialist working in the medical field in the US.
Those jobs are vastly more present in the US than in other places that provide adéquat level of care and also have a concept of healtcare.
Going to the ER you sign a lot of paperwork thougt your admission.
I think of it as the eastern island moais.
Something society is choosing to do, and focus on. While effort could be directed elsewhere in order to enhance our futur.
We don’t “insist” on structuring labour this way, it’s what arose as efficient from a market of voluntary private actors. Very “anarchist” in that sense. I would hope that Graeber is familiar with basic texts like Theory of the Firm.
Capitalism does not drive towards 'efficiency' in some general sense. It is full of dead weight, destruction, forced scarcity, waste, and bloat. This is not accidental, it is essential to how the system functions.
Perhaps an organization that requires such tremendous overhead just to exist should've failed long ago. It's not the anarchist's job to design improvements, but to make the evolution of improved systems possible by dismantling what's in the way.
If Graeber had wanted to make contributions to management theory, he presumably would've written a different sort of book.
>It's not the anarchist's job to design improvements, but to make the evolution of improved systems possible by dismantling what's in the way
Hard disagree.
As an Anarchist, it's my job to support the dissolution of any hierarchy that is not democratically operated in a way that supports people attempting to live while also creating communities founded on democratic incentives.
You can't be a passive anarchist and yes improvements need to be made. Who else would be doing the evolving here?
You prefer to just leave organization to the loudest capitalist leaders?
I'm not proposing that an anarchist ought to dismantle the problem and then sit idly by until someone else to fills the niche. Of course we should strive to make things better, even if it means allowing little hierarchy here or there.
I'm just saying that when switch to this mode, we've put our anarchist hat away and are practicing something else. Whatever we are at those times, we're no longer the audience that Graeber is writing for.
Of course reality doesn't work like that. You don't have the "burn it down" phase, followed by the "build it better" phase. It's all jumbled up together. But I still think it's helpful to view these two perspectives as different personae.
>As an Anarchist, it's my job to support the dissolution of any hierarchy that is not democratically operated in a way that supports people attempting to live while also creating communities founded on democratic incentives.
Can you elaborate on this point?
>You prefer to just leave organization to the loudest capitalist leaders?
I'm inclined to agree with you that that is a bad idea.
i’m not the person you responded to, and i want to be careful not to put words in their mouth, but if i’m reading them properly and from the many talks i’ve had with Anarchist friends, they would explain that as something like:
we should be striving to, when building these systems (building a business/organization/etc…) to try our best to put a bit more emphasis on not discarding the concerns of the people doing the work. an example would be, management often gets disconnected, siloed, or tunnel visioned in their thinking.
for example, an executive might not understand why an engineer sitting in meetings 90% of the time might be frustrated and why this might be hampering forward momentum. and then, executives when looking at another metric might question “our code is not up to par, why are engineers not producing?” they may never connect the dots that the executives caused the whole thing from the start.
if the business/org had built into its design where engineers/developers doing the work had more of a voice and felt more comfortable using it so their concerns can actually be heard, those kinds of tensions could be more easily addressed and solve entire classes of issues.
while i can see both sides here, i tend to agree with the Anarchist position more, both for productivity and for the overall mental health of those doing the more grunt style work.
i’ve worked in both large projects and mid/small projects and one of things that i can point to as a constant—if you give people more freedom/ownership of a project: they’re going to feel much better about it, they’re going to work harder to complete it, and they’re going to communicate and figure out clever ways to address underlying issues that may stand in the way. they’re going to feel actual pride in what they helped build.
and an opposite constant is: the more alienated someone is, the less ownership they feel over something—the less they give a shit. at this point their work devolves closer to “just a paycheck.” not only is this incredibly unhealthy for the project, but it makes the people doing the actual work feel worse/unfulfilled. i would argue (and Anarchists seem to as well) this alienation manifests in all kinds unhealthy ripple effects in society.
tldr, we should be putting more emphasis on the actual engineers/workers overall happiness levels and give them more ownership of their work. also, when i say “ownership” don’t limit your thinking to “capital ownership.”
Anarchists, if im misinterpreting, feel free to chime in and correct me.
You must not have read the book because Graeber was pretty clear that he wasn’t making suggestions of what ought to be, he was simply diagnosing the issue and providing a framework to think of something better.
> make the evolution of improved systems possible by dismantling what's in the way.
I think you already answered that question for me. I’ll also add that I don’t think this book was meant to be a contribution to management theory at all, I think the broader point is that we as a society have valued jobs more than we value humanity, so we now have hundreds of thousands of people performing meaningless work just for the sake of having a job. This isn’t an issue of management, it’s an issue of values.
In Britain we've had over a decade of political leaders questioning "Hmm is this political institution / job role / arm of government / publicly funded service really necessary" and most here are of the consensus that it's essentially gutted the place.
Easy to be the one in the ivory tower declaring other people's jobs to be worthless...
It's the institutions like the NHS which everybody agrees are the most necessary which have been gutted the most - usually as stage 2 in the privatization playbook.
Unpleasant as it is for those who lost their jobs, the country seems better off now. The sheer overwhelming bureaucracy that built up over hundreds of years really did need to be trimmed.
I'm curious what metric you're assessing 'better off' there - by many conventional economic measures such as real wage growth, productivity, GDP, the British economy has either flatlined or gone backwards over the last decade.
Under the previous 'bloated' administration there were 40 consecutive quarters of economic growth at one point.
Complexity, it’s not always about economic growth. Though it’s also clear the UK has been in relative decline compared to the rest of the world long before these reforms started.
Sure, not everything’s economic growth. But without some concrete examples of where things have actually improved in tangible terms over the last decade you leave yourself open to the claim that what this is _actually_ about is seeing people and institutions you dislike taking a decline in status regardless of the objective consequences.
Privatisation has only introduced complexity and inefficiency into a system that simply needed appropriate funding. The result being rapidly deteriorating services that are more expensive and poorer quality than our comparable neighbours.
This is a curious comment in multiple respects. First, Britain has never been a particularly bureaucratic country in comparison to its European neighbors or even the USA. For example, it is very easy to start a small business, file taxes, etc. etc. Second, as the sibling points out, the country is in a pretty bad situation economically at the moment. Many people would happily wind the clock back 10-15 years in that respect.
Read up on the history of Greater London Council/Greater London Authority, its one attempt deal with the 32 boroughs and City of London Corporation. Compare it with say NYC, or similarly large city’s around the world and it’s clear London/UK could benefit from streamlining things.
What does that have to do with the actions of the current government over the past decade? You were talking about things that have allegedly already improved, not possible future improvements.
By the way, I live in London and am reasonably familiar with its history. Asking people to 'read up' on things that haven't previously been a topic of the discussion is a bit presumptuous. I might know more about it than you!
I was supporting my argument for hundreds of years of bureaucracy built up.
Reducing support for local councils has been deeply unpopular, but pointing out 32 + 1 local councils for London is overly bureaucratic and long agreed to be inefficient doesn’t connect to that in any way? The actual solution is to get rid of most of them, but a stopgap is to reduce their funding and thus waste.
>I was supporting my argument for hundreds of years of bureaucracy built up.
I don't really understand what this means. Any country that's existed for hundreds of years has bureaucracy that's built up over hundreds of years. Britain isn't an unusually bureaucratic country – quite the opposite in many respects.
>Reducing support for local councils has been deeply unpopular
And yet you seem to think that it's had various unspecified benefits. If so, why is it so unpopular with the general public? And what are these benefits? It's easy to cut 'waste' by cutting funding. Cut funding to zero and you'll have zero waste! Magic!
> Any country that's existed for hundreds of years has bureaucracy that's built up over hundreds of years. Britain isn't an unusually bureaucratic country – quite the opposite in many respects.
Most countries disrupt the existing bureaucracy over time, the UK is somewhat unique in how old many of it’s structures are. Tokyo and Paris are equally old cities, but their structure didn’t ossify hundreds of years ago they fundamentally changed over time.
Also, there is nothing unspecified about cutting waste being beneficial. The difficult bit about cutting spending in a democracy is the unpopular nature of doing so. So, again you personally don’t like what’s going on, and at the exact same time it’s good for the long term health of the UK. Not because their doing a particularly good job, but because their doing something necessary.
> Not because they’re doing a particularly good job, but because they’re doing something necessary.
This is entirely fictitious.
Have they reformed feudal system of leasehold that makes me the equivalent of a medieval peasant? Have they reformed the absurd planning system which takes years to approve a barn, stops British farmers from building wing turbines, stops my friend from raising a roof by 10 cm and blocks every renewable -project in the land? Have they repealed FPTP voting to have a more modern system, replaced combined sewers that dump poop on the beach?
Have they reduced the number of local authorities in London, or combined parish and country councils in the countryside?
No, they have not reformed any of the old systems that plague UK. Your entire argument is fanciful fantasy.
But credit where credit is due, they were making real progress on the UK’s debt before the pandemic. That’s exactly the kind of thing where the benefits don’t show up in the short term but is still vital for a country to prosper long term.
>There’s nothing unspecified about cutting waste being beneficial.
You haven't specified who's benefitted and how. Nor have you shown that 'waste' spending has indeed gone down, either in absolute terms or as a fraction of total spending.
>So, again you personally don’t like what’s going on, and at the exact same time it’s a very good thing for the long term health of the UK.
How long is 'long' here? The country was in a better economic state when the Conservatives came to power in 2010. How long will we have to wait to see these long term benefits?
I am talking 30-40 years, countries don’t turn around on a dime. That said from 2000 to 2010 the UK was ‘flat’ and it just dealt with COVID, but I am not blaming the people in power for either the event just how well they set the country up to improve in the future.
In any case, you are implicitly conceding that you cannot point to any tangible benefits of this government's policies in the present day. They are merely policies that you think are ideologically correct, and thus expect to have good outcomes within some very long timeframe.
No idea why you are brining Tokyo into this – sorry.
I am bringing every single other country into this because it makes it obvious why the UK is failing.
> cannot point to any tangible benefits
How about debt/ GDP ratio that fell down to 82.8% in 2019 right before the pandemic. This trend was really easy to find 84.5, 84.3, 83.5, 82.8 (pandemic)
Making longer term predictions is much harder than retroactively looking on a few backward looking and easily gamed indicators. Rather than directly looking at GDP you need to compare things like GDP per capita PPP with other countries adjusting for demographics, economic development, etc but it’s really not worth getting into with someone that’s thinking in terms of political ideology.
A tangible benefit is one that’s visible to a large number of people in their daily lives. The link in my previous post details some of the many costs of cuts to local services. These will manifest as a long term drag on the UK economy, not just a blight on the lives of the affected children. You apparently assume that this damage must be worth it in order to make a particular economic statistic graph nicely. It is therefore clear which of us is in thrall to a particular political ideology. Future economic prosperity requires the current generation of children to be healthy, well educated and well adjusted members of society. Borrowing money now to ensure that this happens in future is one of the best long-term investments a government can make. The real question is not "how much are we borrowing?" but "what is the expected return on the spending enabled via borrowing?".
That said, debt as a percentage of GDP is actually higher now than it was in 2010 when the Conservatives came to power! (This was also true before the pandemic.) See the chart here under the heading “Government debt”: https://commonslibrary.parliament.uk/research-briefings/sn02...
>I am bringing every single other country into this because it makes it obvious why the UK is failing.
Wikipedia article on Tokyo; therefore the UK is failing. Ok. London is a prosperous and successful city. It's really not the part of the UK you'd point to if you wanted to show that the country as a whole is failing.
No, a tangible benefit is one that’s real or concrete aka possible to measure.
> Future economic prosperity requires the current generation of children to be healthy, well educated and well adjusted members of society.
If that’s your personal ideology then fuck old people benefits… Except no, that’s not what either of us believe. You need to balance what you want to do with what you can sustain doing, there’s all sorts of lovely benefits the government of the UK could provide in theory but you need to weight nice to haves vs the ability for the system to sustain itself.
The UK has been in a downward spiral for longer than either of us have been alive, fixing that is necessary or you’re not actually benefiting young people. Saying think of the children is all well and good, but debt isn’t a viable solution you need to cut somewhere if you want to prioritize children’s benefits more.
PS: UK’s debt to GDP ratio was under 30 in 2000, and hit ~70 in 2010. The growth slowed and stopped after conservatives took over. Let’s not pretend the previous 10 years before the conservatives was good governance, it created a huge long term burden for the country which is going to stick around long after those leaders are all dead. The conservatives haven’t done a good job, but debt fueled spending is only useful in an absolute emergency not the solution to any and all problems.
>If that’s your personal ideology then fuck old people benefits
No idea what you are getting at here.
>Saying think of the children
The health and wellbeing of children is important. It is not wrong or irrational to think about it. On the contrary, it is irrational to make supposed 'savings' by neglecting the very people who will be the engine of the future economy.
>UK’s debt to GDP ratio was under 30 in 2000, and hit ~70 in 2010. The growth slowed and stopped after conservatives took over.
We're both looking at the same graph. The debt to GDP ratio has been consistently higher under the Conservatives than it ever was under the preceding Labour government. You are picking an economic statistic at random, misrepresenting it, and still failing to point to any tangible benefits of the Conservatives' cuts in public spending. We are supposed to just accept that cuts are good because 'spending less is good'.
I can tell you haven't worked for the British Government!
The bullshitters tend to be better at keeping their jobs than the people actually doing the work. They've had the practice - years of justifying their existence to the people controlling headcount numbers.
“Seems”? Having spent nearly a decade working for a British entity I can not think of a single case where the bureaucracy has improved. In fact, it has universally in my own (obviously narrow) experience gotten worse! In no other country have I experienced so many layers of people eager to get in the way of you carrying out your core work duties or coming knocking on your door asking you to fulfil their “essential” requirements that just happen to be exactly what motivates their role in the first place.
I got to uk 12 years ago and it’s been cool at the time, but a steady decline the whole way. The place I left was developing and has now evened or surpassed UK by many quality of life metrics. The trend will probably continue.
Now I am wondering why I moved, at great cost to myself. When I tell locals about this, I’d hope they would be as annoyed about decline in living standards as I am, but they sometimes get offended. Apparently comparing Britain to ‘inferior’ countries is offensive.
Cowen is an economist while Graeber was a scientist. Graeber's book based off his article was well researched and has a lot of empirical data. While Cowen just makes stuff up in his criticism.
So who do we listen to? Economists (a very dubious and arguably the most bullshit profession?) or an anthropologist who creates well researched and thoughtful works?
Cowen completely missed Graeber's point in his criticism.
>> Cowen is an economist while Graeber was a scientist
Graeber:
"Apple Computers is a famous example: it was founded by (mostly Republican) computer engineers who broke from IBM in Silicon Valley in the 1980s, forming little democratic circles of twenty to forty people with their laptops in each other’s garages"
That's a scientist?
If that's a scientist then I am done trusting scientists.
It's seems this was a garbled sentence in the first edition. Here was Graebers response:
> There was a garbled sentence in the first edition that I didn't catch in proofreading but was instantly removed as soon as anyone noticed it. DeLong has seized on this and endlessly reproduced it, quite possible hundreds of times, pretending it's still in the text.
> Why does he do this sort of thing? I honestly have no idea. I've never seen anyone else behave remotely like it.
You laugh but Alex Stepanov, the creator of the STL wouldn't. He talked about the real science is about meticulous categorization. And this is what anthropology does. Even the hard sciences are about meticulous categorization, like the standard model in physics. Anthropology also has theories and predictions.
Anthropology is not science and economics is far more quantitative than any humanities ever will be. And more importantly, economists usually have the honesty to call their opinion an opinion and separate it from the statistics, whereas any metric used by a humanities person usually comes in the form of a number they attached to their opinion to present as a fact.
Economics is rather dodgy as a science as well, at least compared to the physical sciences. e.g. (as has been said of philosophers) is there anything more predictable than two economists who will give the opposite recommendations on nearly any question of consequence? That is not science, that is politics. Or at least the science is still in its infancy on questions like that.
This is a pretty common misconception. Nearly all economics agree that free markets are good, immigration is a net benefit, rent controls are bad, congestion pricing is good, lowering corporate tax rates are good, the gold standard is a bad idea. Politicians disagree on all or most of these things, but nearly all economists are in consensus about this stuff.
Well yeah. If you're trying to make a career as an economist, you have to uphold the status quo. Pepsi or the Wall Street Journal aren't interested in what a Marxist economist thinks of the economy.
There are other forms of economic thought, but, IMO, they all start from different fundamentals. If the goal is profit and productivity, there's various ways to organize an economy to pursue that goal. If the goal is human flourishing, then alternative economic models are needed.
this is a point that massively gets overlooked in economic academic circles. especially since the fall of the berlin wall and dismantling of the USSR/eastern block.
neoliberal economics tends to disregards any other basics of economics as an afterthought, and the philosophical debate about how a country's goals (and thus economy) should be build hasn't been held since.
It is neoclassical economics. (E.g. the ones with the equilibrium models)
Neoliberalism is a political philosophy from the 70s akin to Thatcher or Reagan. A lot of neoclassical economics is intended to make neoliberalism look good but that doesn't mean they are the same thing.
You do realize that economics relies entirely on humanities, right? Psychology, sociology, philosophy, etc without such fields economics cannot reach any of the conclusions they have suggested since the field's creation.
But it is hysterical to see people try to separate economics from humanities.
As I stated in my original comment, the econometrics component of economics is rigorous and objective. The conclusions drawn by economists is not. I have equally little respect for the humanities component of economics. Like with anthropologists, economists are unfortunately also capable of survey statistics and attaching numbers to opinions to pretend they are facts:
Cowen's review misses the point, which is that Graeber is probably right about academia (not coincidentally, that's where he worked). Academia has no profit motive so all the money gets sunk into an ever-expanding bureaucracy rather than lowering prices or paying dividends to shareholders.
The thing is, Graeber is wrong about the entire rest of the economy, where 99% of people live and work.
Having worked long time in both academia and industry, I can assure you the differences when it comes to bullshit jobs are minor. You might argue about the color of the turd, but it still tastes like shit.
In the US this is completely untrue. Research universities basically never have layoffs. In contrast, Google alone has in the last year laid off more people than the combined faculties Harvard, Princeton, Yale and Stanford.
Private sector layoffs are harder in Europe and academia is less well funded, so it might be true-ish in Europe.
The book is based of interviews, so certainly some people feel that way. Anecdotally, plenty of people I talk to (in industry) question the usefulness of whatever widget they're building.
I don't think he got a book deal to write this doorstop about the utterly banal claim that some people find their jobs unfulfilling. Like, duh, that's why they pay you. He got the book deal because his pitch is that the jobs are actually bullshit, i.e. the kind of jobs some salarymen have in Japan where the company is expected to keep you employed and you are expected to show up for 12 hours a day but whether actual work gets done productively is sort of beside the point.
I think this misses the point. At the beginning he states very clearly that the people providing the labor are best positioned to determine if the labor is bullshit, which seems like a reasonable starting point. The purpose of the book is probing how a system that's supposed to be ruthlessly efficient and profit seeking could waste so much money on bullshit.
For those who haven't read the book the answer is largely what he terms "managerial feudalism". The economic motives of any individual manager, up to and including the CEO, often don't align with the abstract ideal of a brutally efficient capitalist firm. They get money and status by having a large "court" of underlings. If you've worked at a growth stage company it seems impossible to deny that this doesn't happen in the tech industry.
Sure, managerial feudalism is totally a thing but also CEOs are aware of that and shareholders are aware of that which is why layoffs and reorgs and such happen periodically at any company in a competitive business.
But the rank-and-file employee who's trying to assess whether their job generates value will have a very hard time doing this at all accurately. You need a lot of business strategy context to understand why the company is actually employing you (as opposed to what they tell you, which is always going to be "because you're amazing and talented and a valued team member")
> At the beginning he states very clearly that the people providing the labor are best positioned to determine if the labor is bullshit, which seems like a reasonable starting point
seems like a pretty questionable starting point tbh, especially when he starts conflating the idea of actual bullshit with would prefer to be doing something else, like his example of his corporate lawyer friend who thinks his job is bullshit mainly because he'd rather concentrate on being a 'poet-musician'. It's not 'managerial feudalism' causing people to get paid more to solve large organizations' legal problems than scratch their own musical itches. And at the other end of the scale, some of the most parasitical workers really love what they do, whether that's because they love the thrill of browbeating people into giving them money or because they have a genuinely bullshit "strategy" job for internal politics reasons which has been designed to make them feel much more important than they actually are.
(and there's lots of pre-existing material on the efficiencies and inefficiencies of fields like law and adverse selection problems within firms, most of which works from better assumptions. Plus of course Marx's theory of alienation - one of his better theories - offering a theory for why people become more dissatisfied with the work they do as industrial processes become more efficient)
I'm glad you don't feel your job is that way. This book, however, is an anthropology of people who Themselves, feel that their job is pointless. You can argue that they are incorrect, but Graeber's point is -
Who is more likely to know whether a job is valuable: you, or the person actually working it?
I'd trust their manager or skip-level manager more than I'd trust them. Lots of rank-and-file workers really have no idea how they generate value for the organization. Until you've spent a lot of time managing people or at least sitting in on management decisions, it's hard to understand the kinds of concerns that drive corporate decision-making. The fact that a corporate minion thinks their job is pointless means the job actually is pointless like 10% of the time, or that the minion just has no idea how the org works like 90% of the time.
Graeber was a successful bullshit artist. Sure, he didn't have a bullshit job according to his vague and peculiar definition. But this was a man who wrote a door stopper of a book on Debt which blitley conflates credit with benevolence.
I don’t think winning prizes that academics themselves create is proof that the academic jobs are valuable. Of course we could say the same thing about Tyler.
I have not read Graeber's book in full, but his umbrella statements seemed off putting(childish). If you can operate a company with good outcomes on half the staff by all means go do that. It will be extremely easy to compete.
I think his blind spot is that some people are doing exploratory work that has 10% chance to be impactful. With enough bad luck this person can work 10 years without meaningful results and even when the results come, you will be happy for 3-4 months before drowning again. Still if you skip it all together you will have a company that will fall out of relevance in 3-5 years due to lack of progress.
Basically he fails to see novel progress is really rare and assumes the optic of worker, but manager's optics is: 10% is fine, I am just gonna hire 10 people, pay them well and have meaningful progress every year.
If someone were to ask me to guess which academic is more likely to have a good grasp on organizational structures and efficiency, a philosopher/economist or an anthropologist, I think rather than pondering the question and their qualifications, I'd make a rude noise.
(Cowen's review, characterizing the book as "entertaining," isn't bad)
These jobs can and will all be replaced with ChatGPT. The many number of them like all other professions will be reduced to a single or a couple workers doing the oversight.
All tasks that use repeatable actions and/or pattern matching, some analysis, will be done in parallel and more efficiently by ChatGPT like apps.
And therefore many jobs that required 9-5 corporate or knowledge work which required essentially simple but tedious tasks, like in excel will be obsolete. That involves a large chunk of the American middle class I think. Unfortunately, I think there are only a small percentage of corporate jobs that are safe from it. Even leadership, or decision making you can argue would be a place where GPT tools play a massive part.
I was working in organizations with 60-80 employees. One had a one-person HR „department“, the other one part-time (or rather a guy who did other stuff as well). Worked fine.
"Tyler Cowen (/ˈkaʊən/; born January 21, 1962) is an American economist, columnist and blogger. He is a professor at George Mason University, where he holds the Holbert L. Harris chair in the economics department.[2] He hosts the economics blog Marginal Revolution, together with co-author Alex Tabarrok. Cowen and Tabarrok also maintain the website Marginal Revolution University, a venture in online education."
I think it is pretty safe to assume that at the very least in this case Graeber was correct.
this misses the structural analysis. As Zizek says, easier to imagine the end of the world than the end of capitalism. Critiques like this are thinking deep inside the box. The freezer protection inside the bubble wrap inside the box inside the shipping box.
in our current system, do these jobs serve a function? Yes, sure. The institutions have to be fed statitics about the corporation because that's how money is generated; the lawyers have to keep an eye on admissions and lawsuits because there are constant legal challenges, or the threat of them.
The point is that modern capitalism is set up to require them. It's not necessary. The nurses reporting numbers to number-collector jobs is actively harmful to medical care. A system where students sue universities is very often actively harmful to education. Our system has been set up to support and require all these support desk jobs that add no value to the thing these institutions actually make.
> He doubts whether Oxford University needs “a dozen-plus” PR specialists. I would be surprised if they can get by with so few. Consider their numerous summer programs, their need to advertise admissions, how they talk to the media and university rating services, their relations with China, the student lawsuits they face, their need to manage relations with Oxford the political unit, and the multiple independent schools within Oxford, just for a start. Overall, I fear that Graeber’s managerial intelligence is not up to par, or at the very least he rarely convinces me that he has a superior organizational understanding, compared to people who deal with these problems every day.
> A simple experiment would vastly improve this book and make for a marvelous case study chapter: let him spend a year managing a mid-size organization, say 60-80 employees, but one which does not have an adequately staffed HR department, or perhaps does not have an HR department at all. Then let him report back to us.
> At that point we’ll see who really has the bullshit job.
https://marginalrevolution.com/marginalrevolution/2018/05/bu...